Grid Energy Supply strive to have a streamlined process to assist our customer. Basically, you contact us with your need or request for quotation, we provide cost, lead time and any valuable information about the solution or any alternative solution that could be more cost effective. Then we receive your order, we proceed to process it and as soon as it is ready, we will ship anywhere in the world as your shipping instructions state. We will keep you updated all along the way. Also, we try to expedite products if required.